Contact Us

Got a question about something you read on prosecutorsmith.com, spotted an outdated detail on one of our listings, or just want to flag a sweepstakes casino we haven't covered yet? This page explains how to reach us and what we can (and can't) help with.

How to reach us

The best way to contact us is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods. When you write in, it helps to include:

• The name of the sweepstakes or social casino your message relates to, if applicable
• A link or screenshot of the page you're referring to
• What state you're playing from, if your question is about eligibility or availability

What we can help with

We cover site content, listings and editorial accuracy. That includes:

• Corrections — if a welcome offer, coin package, or state restriction on one of our pages looks out of date, tell us and we'll check it against the operator's current terms.
• Suggestions — if there's a sweepstakes casino you'd like to see reviewed, or a comparison you think is missing, let us know.
• General feedback — on how we rank platforms, how we explain the Gold Coin and Sweepstakes Coin model, or anything else on the site.
• Press and partnership enquiries — for anyone representing a sweepstakes casino operator or a media outlet.

What we can't help with

We're an independent comparison site, not a sweepstakes casino operator, so there are some things that fall outside what we can assist with:

• Account issues. We don't have access to any operator's platform, so we can't reset passwords, verify identities, or check the status of a redemption. Those requests need to go directly to the support team of the sweepstakes casino in question, usually through the help or contact section of their own site.
• Prize redemption disputes. If a Sweepstakes Coin redemption is delayed, rejected, or you're asked for identity verification you weren't expecting, that's a matter between you and the operator, governed by their own terms and conditions.
• Legal advice. We can point you toward general information about how sweepstakes promotions work, but we can't tell you whether a specific platform is permitted in your state. Availability varies by state and changes over time, so always check an operator's own eligibility list and current terms before signing up.

Before you write in about a specific offer

A lot of the questions we get are about welcome bonuses, daily rewards, or how the free-to-play model works. Some of that is already covered in depth elsewhere on the site, so it's worth checking there first:

• For questions about how licensing, consumer protections, and jurisdiction differ between sweepstakes casinos and regulated online gambling, see our page on Non GamStop Casinos 2026 - Best Online Casinos UK.
• If you or someone you know needs support around gaming habits, our Responsible Gambling page has resources and pointers.
• Our Terms and Conditions page covers how this site itself operates, including our editorial approach.
• To understand who's behind this site and how we put listings together, visit About Us.

A note on how we work

prosecutorsmith.com may earn a commission when readers sign up with a sweepstakes casino through links on this site. That doesn't influence how platforms are ranked or reviewed — our ratings reflect our own research into each operator's offer, terms, and reputation, not commercial arrangements. If you contact us about a listing, we'll answer on that basis.

Reporting something urgent

If your message concerns a safety issue, a suspected scam, or a platform behaving in a way that seems to breach its own terms, tell us clearly in the subject line so we can prioritize it. We're not a regulator and can't intervene directly with an operator, but we take reports seriously when deciding whether a platform continues to appear on our lists.

Whatever the reason for getting in touch, we'd rather hear from you and get something right than have inaccurate information sit on the site. Drop us a line at [email protected] whenever something needs attention.